Privacy policy


We want you to feel safe when you shop at We protect your privacy and treat your personal data with the greatest respect and in accordance with current legislation. This policy describes how we collect and process your personal data when you visit our website and use the services offered. 

The personal data controller is Johan & Nyström Kafferostare & Tehandlare AB (Org. 556657-9446).

In connection with placing an order or creating a "LOGIN” you agree that we save and use your personal data to carry out and provide the service that you would expect from us.  


Personal data is information and data that can be directly or indirectly attributed to a natural person. Examples of these are name, social security number, address, e-mail address and telephone number.  


When you become a customer with us, we collect personal data such as name, address, e-mail address, telephone number and, sometimes, social security number. We also collect information about the delivery method, possibly the place of delivery and IP address. The purchase agreement that we enter intor with you constitutes the legal basis for the processing of your personal data and is necessary for us to be able to fulfill our legal obligations and fulfill this agreement towards you regarding, for example, delivery and payment. 

When you contact us via email or phone, we collect information such as order number, name, phone number, postal address and e-mail for the purpose of answering the questions you have and to handle your case. If your question concerns a complaint, we will process your data in order to fulfill our obligations under current consumer legislation.  


We process your data to identify you as a customer, manage and deliver your order and to handle invoicing and payment. We also process your personal data to be able to help you if you contact us with questions, comments or, for example, a complaint.  


PAYMENT SOLUTIONS: In order to be able to take payment, handle invoices and payments, we share information with Klarna. Klarna collectr personal data about you in connection with payment. Klarna are thus responsible for personal data for this information according to the companies' terms and conditions. See Klar's conditions. 

SHIPPING COMPANY: To be able to complete the purchase agreement and deliver your order, our shipping companies also take part the personal data required to complete and deliver your order. 

COOKIES/GOOGLE/FACEBOOK: We share analytics data via third-party cookies for marketing and web analytics to improve our services and your user experience.  

See further below forCOOKIE POLICY. 


We save your personal data if there is a legal basis for it or an ongoing user relationship. We have ongoing procedures that ensure that we do not store unnecessary personal data and we minimize the storage time as much as possible. 


We have taken appropriate measures to protect your personal data against loss, misuse and unauthorized access. The number of people who have access to your personal data is limited. Only people with us who need to process your personal data have access to it. The suppliers with whom we share personal data will only process it on our behalf and do so in accordance with our instructions.  


  • You have the right to request a record extract (as defined in the legislation) free of charge, and you have the right to request access to a copy of your personal data, correction of your data and in some cases deletion of your data.
  • You have the right to request restrictions and to object to us processing your personal data, even if we have legitimate reasons to do so.
  • You have the right to lodge a complaint with a data protection authority. Datainspektionen is the authority in Sweden that supervises how we as a company comply with applicable data protection legislation.
  • If the processing of your personal data is based on your consent, you have the right to withdraw your consent to future processing of your personal data at any time.
  • You have the right to request that we hand over your personal data to another organization that is responsible for processing your personal data (personal data controller) in cases where our right to process your personal data is either based on your consent or fulfillment of an agreement with you.

You will receive reasonable access to your personal data at no extra cost if you request this via If we are unable to provide you with access to your personal information within a reasonable time frame, we will provide you with a date when we can provide the information. If such access is denied, we will explain to you why it is denied.


Johan & Nyström uses cookies on its website. Cookies contain information that we use to improve the website and to be able to provide our visitors with the best service and experience possible. 

By using our website, you agree to our use of cookies in accordance with this Cookie Policy for the purposes described below.


Cookies are small text files that are placed on your computer when you use your browser to visit a website that uses cookies. They are widely used to ensure that websites function and operate more efficiently, and to provide information to website owners.

Cookies enable us to estimate our target audience and its usage patterns, store information about your preferences, so that we can customize our website according to your individual interests, and recognize you when you return to our website. They can also help make the ads you see online more relevant to you and your interests.


On our website we use the following types of cookie files: 

Session cookies: is used while you visit the website and disappears when you close your browser. They are needed to be able to offer our basic services, which do not work without these cookies. 

Permanent cookies: saves a file on your computer to be able to customize the website according to your choices and remembers that you have visited us before and can therefore e.g.. prefill your email and postal code. These cookies are stored on your device for a certain period of time or until you choose to delete them. 

Opt-in: On the website, you as a visitor always have the right to choose whether you want cookies to be saved on your computer as soon as you visit our website. If you choose not to agree to this, no permanent cookies will be stored on your computer, but this may lead to our website not working optimally when you visit it. 

Johan & Nyström also uses cookies from third parties, such as Google Aanalytics and Facebook. The data collected by these cookies, including any personal data, is used for interest-based advertising and analysis. Respective third parties are responsible for the collection and processing of personal data from such cookies. Johan & Nyström does not have access to the data collected. 

Cookies are saved on your computer or mobile and can only be read by the website they come from. You can choose not to accept cookies in your browser, but then the website will not function optimally. You do this in the settings. You can normally choose to block cookies completely, block third-party cookies or ask the browser to delete all cookies when you close it. 

Here you will find a complete list of all the cookies that we use at

Directly necessary/essential cookies:

Name Function Duration
_ab Used in connection with access to admin. 2 years
_secure_session_id Used in connection with navigation through a storefront. 24h
Cart Used in connection with shopping cart. 2 weeks
cart_currency Used in connection with shopping cart. 2 weeks
cart_sig Used in connection with checkout. 2 weeks
cart_ts Used in connection with checkout. 2 weeks
cart_ver Used in connection with shopping cart. 2 weeks
checkout Used in connection with checkout. 4 weeks
checkout_token Used in connection with checkout. 1 year
cookie test Used in connection with navigation through a storefront.
master_device_id Used in connection with merchant login. 2 years
previous_checkout_token Used in connection with checkout. 1 year
dynamic_checkout_shown_on_cart Used in connection with checkout.
previous_step Used in connection with checkout. 1 year
remember_me Used in connection with checkout. 1 year
Secure_customer_sig Used in connection with customer login. 2 years
storefront_digest Used in connection with customer login. 2 years
_shopify_country Used in connection with checkout. Session
_shopify_m Used for managing customer privacy settings. 1 year
_shopify_tm Used for managing customer privacy settings. 30 min
_shopify_tw Used for managing customer privacy settings. 2 weeks
_storefront_u Used to facilitate updating customer account information. 1 minute
_tracking_consent Tracking preferences. 1 year
tracked_start_checkout Used in connection with checkout. 1 year
keep_alive Used in connection with buyer localization. - Klarna uses several cookies to optimize its payment methods for you and protect your payment. For more information go to

Analysis Cookies

These cookies collect information about how visitors use a website, for example which pages visitors usually visit, and whether they receive error messages from web pages. These cookies do not collect information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works.

Name Function Duration
_landing_page Track landing pages. 2 weeks
_orig_referrer Track landing pages. 2 weeks
_p Shopify analytics. 30 min
_shopify_d Shopify analytics. Session
_shopify_fs Shopify analytics. 30 min
_shopify_s Shopify analytics. 30 min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30 min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30 min
_shopify_y Shopify analytics. 1 year
_y Shopify analytics. 1 year

Google Analytics

We use Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the USA. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law to do so, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser, but if you do so, you may not be able to use all functions of the website.

For an overview of Google's privacy information, and how this is relevant to Google Analytics, read more here.  .

You can 'opt-out', i.e. choose to uninstall Google Analytics cookies by click here.

Google Analytics Cookies

_ga - 2 years
-gid - 24 hours
_gat - 1 minute - These cookies are used to distinguish users and collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors came to the website from and the pages they visited


Facebook Custom Audiences We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.
We use Google Ads to deliver targeted advertisements to individuals who visit our websites.


If you do not want us to collect cookies, you can set your browser to refuse cookies or to warn you when cookies are sent. However, if you choose this setting, you may not be able to access certain parts of our website. Unless you have adjusted your browser settings to refuse cookies, your system will continue to accept cookies when you use your browser to navigate our website.

For more information about cookies, including how you can see which cookies he is using through your browser and how you can manage and delete them, visit -kommunikation/kakor-cookies/ or

To uninstall Google Analytics cookies on all websites, you can visit

If you disable a cookie, or a cookie category, this will not delete the cookie from your browser - you must do this yourself from your browser.


If you have disabled one or more Analytics cookies, we may still use information that was collected from cookies before you disabled them. However, we will stop using the disabled cookie to collect additional information.


If you have questions or concerns about our Privacy Policy, please contact or contact the Espresso House Privacy team at:

Privacy Officer, Espresso House Group AB

Drottninggatan 29, 11151 Stockholm


Johan & Nyström reserves the right to make changes to this Privacy Policy at any time, to the extent that they are necessary to remedy disturbances or meet new legal and technical requirements.