Terms of service

Terms of purchase JOHAN & NYSTRÖM.SE 

 

AGeneral 

To make purchases on johanochnystrom.se it is required that you are 18 years old and have a valid Swedish ID document. If you are under 18 years of age, you need you one consent to your purchase from Guardians. By order on johanochnystrom.se do you agree to the terms and Conditions published at the time under below and certify that the information you provide about yourself is correct. 

Business:

Johan & Nystrislandm Coffee Roasters & Tea merchants AB 

Crane Route 11 

142 50 forests 

 

Tel: 08 530 22440 

Registration number: 556657-9446 

  

ORDER 

Order is made at johanochnystrom.se. if you have questions about how to order, you are welcome to call to our customer service on 08 530 22 440 or by mail to webshop@johanochnystrom.se. Completed order means that you approves our terms of purchase and agree that we saves your personal data (see further down). Purchase agreement occurs when we confirmed the order and sent an order confirmation to the email address you provided. 

We reserve the right to correct orders if delivery for any reason cannot take place, and if you have placed more orders, we reserve the right to merge your orders and deliver them in a package. If for any reason we are unable to deliver your order, we will contact you immediately. Should this occur, we will offer you a new solution provided this is possible. 

If for some reason you would like to change or cancel your order, we want you to contact us immediately at 08 530 22440 or by emailing to webshop@johanochnystrom.se. Change of order or cancellation of order to be notified to Johan & Nystrom before ordering packed. 

Johan & Nystrom reserves the right to cancel the agreement in case the customer acted in bad faith due to errors that the customer knew or should have realized, such as incorrect information about the price or quantity on the website. In the event of cancellation, the customer is not entitled to damages or other compensation from Johan & Nystrom.  

 

RATES AND PRODUCT INFORMATION 

All prices are in Swedish kronor including VAT. Any shipping cost will be added, depending on which shipping option you choose. 

Any offers and promotions advertised are valid while stocks last unless other terms are stated in connection with the offer. 

Johan & Nystrom reserves the right for any errors in price and product information or otherwise on the website. In case of any inaccuracies, pre -do we fall the right to correct this afterwards. We reserve the right to price adjustments, final sales, inventory differences, technical issues, changes to technical specifications and any typographical errors on our site or in our ads. 

All for products on the website are mainly adapted for the English market. This means, among other things, that the products comply with Swedish environmental requirements and safety regulations. Normally included instructions for use in English if required for use of product. Any technical specifications, special requirements for accessory equipment as well as information on restrictions and seals can be found on the respective product page to the extent that it is necessary. 

 

PAYMENT

We use Shopify Payments including Klarna Checkout as a payment solution. See below which payment options are available.  

By clicking "complete purchase" you agree to our andKlarnas terms of purchase. 

 

Card payment via Shopify Payments

Secure Card Payment With VISA and MasterCard, Maestro and American Express. There are no extra credit card fees for you as a customer when you pay by card at johanochnystrom.se.

Credit card payments via Shopify Payemnts managed by Stripe and are certified and encrypted with AES-256.  Shopify Payments uses 3D Secure when the issuing bank requires it for a transaction to be properly approved.

3D Secure is an additional layer of security for online credit and debit card transactions. It adds an authentication step for online payments by redirecting the user to the card issuer's domain and then back to the online store's domain to complete the payment.

 

Get first, pay later with Klarna

Invoice 

Payment against Klarna invoice with 14 days payment time. No invoice fee applies. The invoice is sent when the order is sent from our warehouse. The billing address must be registered to you, that is, your registered address. 

In case of late payment will be added reminder fee 60 SEK and interest on Late Payment per Day. It is 24% plus the reference rate. In case of non-payment, the matter is passed on to one of Klarna's collection companies and statutory collection fees apply. 

Instalment 

You can partially pay your invoice via Klarna account. Part pay from 1/24 of the order amount, but at least 50 kr a month. You can pay off the entire remaining debt at any time. Your Klarna account will automatically be terminated. Full terms and conditions can be found at Klarna. 

Klarna Direct 

With Klarna Direkt you can easily pay directly at the checkout with mobile bank ID. The money is drawn 1-2 days after we ship your goods. Activate the service by logging in to klarna.se and register your account. 

Credit check and personal data management at Klarna

Klarna Checkout presents certain information to you as soon as you are identified. When a credit report is taken, your identity is verified using the information you have provided with the purpose of evaluating your credit friendliness. Credit reports taken by Klarna are not visible to other banks or lenders and will not affect your credit rating in any way.  

Klarna takes innte any credit report on you when you: 

  • Registering to use Klarna
  • Download Klarna-your app. 

Klarna tear a credit report, which does not affect your credit rating, when you: 

  • Choose to "pay later", within 14 days 
  • Applying for the Klarnakortet
  • Uses”Klarna Direct" 
  • Choose to "split" your payment
  • Prefer to " pay in month X” 

If a credit report is taken, you will receive a copy of the credit report by e-mail or by letter. 

Personal data is handled in accordance with applicable legislation. Klarna processes personal data for the purpose of performing customer analysis, identification, credit checks and marketing. Personal identity numbers are used as customer numbers for customer management purposes. 

More information and full terms about Klarna's payment method can be found at klarna.se. for information about your payment contact Klarna's customer service. You can also view your invoices and their payment status at klarna.se under my pages.  

 

PERSONAL

In connection with your order, you agree that we store and use your data for the purpose of fulfilling and providing the service that you would expect from us. Johan & Nystrom is responsible for ensuring that the data is stored and processed in agreement with the General Data Protection Regulation. 

The information you provide about yourself is used by Johan & Nystrom and our partners for payment and delivery as well as for marketing purposes from Johan & Nystrom's page. 

Read more about how we process your personal data in our IPrivacy Policy